Refunds & Cancellations

You can cancel from your dashboard at any time, right up to the gathering itself. Nothing was charged, so there is nothing to refund. Please do it as early as you can, so the place can go to someone else.

On gatherings that need approval, you pay only after we approve you. Nothing is charged while your request is pending, and nothing is charged if we decline it.

A refund request has to reach us at least three full days before the gathering starts. Email us before that point and we'll consider it.

Refunds outside that window are decided case by case and are not guaranteed. We're reasonable about genuine reasons like illness, a family emergency or work travel. Tell us what happened.

Once a gathering is less than three days away, we cannot refund your payment, whether you cancel, don't turn up, or leave early. By that point the venue is booked, the headcount is fixed and the food has been bought.

The same applies if you're removed from a gathering for breaking our code of conduct.

• If we cancel a gathering, you get a full refund. You don't need to ask.
• If we significantly change the date, time or venue and you no longer want to attend, tell us before it starts and we'll refund you in full.

When we approve a refund, you get back the full amount you paid. We don't deduct payment gateway charges or any handling fee.

Refunds go back to the same method you paid with, through Razorpay. Once we've approved one, it normally reaches you in 5 to 7 working days, depending on your bank. We can't refund to a different account.

If money left your account but your place never showed as confirmed, email us with the date and amount. Payments that can't be matched to a place are refunded in full.

Email us from the address on your account, with the name of the gathering and what happened. All the details are on the contact page. We reply within 24 hours and aim to settle it within 15 days.